Compassion for Animals Welfare Association India is instituting a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments are becoming more frequent. Compassion for Animals Welfare Association India expects all donors to exercise due care and diligence while donating. Compassion for Animals Welfare Association India also recognises that a donation may be made erroneously or donors may change their minds.

Compassion for Animals Welfare Association India will examine each request for a refund of donation and endeavour to make the refund. Compassion for Animals Welfare Association India may also seek further information/documents, and donors must cooperate in this regard.

However, Compassion for Animals Welfare Association India is not obliged to make refunds. It may, at its discretion, decline any requests for refund of donations, mainly if a tax exemption certificate has been issued.

• If you would like your donation to Compassion for Animals Welfare Association India to be refunded,
• You must request Compassion for Animals Welfare Association India in writing or by email for a refund, and Your request must reach Compassion for Animals Welfare Association India within 15 (fifteen) days from the date on which you donated, i.e. the date on which you:
  • Donated online, electronically or through other means, OR
  • Handed over the cheque/demand draft to Compassion for Animals Welfare Association India or someone authorised by Compassion for Animals Welfare Association India for this purpose, OR
  • Despatched the cheque/demand draft to Compassion for Animals Welfare Association India by other means.

The written request stating the reason for requesting a refund must be sent to the address stated below and must contain all the following details about the donation: Date of donation

• Donation amount
• If the donation was made through cheque/draft, please provide Cheque/Draft no.
• Please provide Credit Card no. (last four digits only) if the donation was made through a credit card.
• If the donation was made online, please provide a Donation ID.

Compassion for Animals Welfare Association India

#14-A/1, Model Town, Opp Punjab and Sind Bank, Patiala

Email: donations@cawa.org.in

All decisions of Compassion for Animals Welfare Association India in this regard will be final and binding on the donor.